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Custom Pet Portrait

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Celebrate your pet with a custom pet painting digitally created from your photo. Email us your photos after you place your order and our artists will create a masterpiece for you.

Free Proofs & Satisfaction Guarantee
We want you to be 100% happy with your pet portrait. All orders include a free proof and unlimited revisions. We will work with you on making the portrait perfect before we print and ship it. More questions? Reach our friendly team at support@vemzy.store

Our wall art quality 
Museum-quality posters made on thick and durable matte paper. Each poster is giclée-printed on archival, acid-free paper that yields brilliant prints to brighten up any room.

Digital Download
Digital download is provided in a .jpg format which is the most popular format used at any printing facility. 

After you place your order, our artist will get in touch via email for photos and also revisions and any additional custom requests. Our email id is support@vemzy.store


You can share multiple photos and we will help you pick the photo that will make the best portrait.

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses.

WHERE DOES THE PRODUCT SHIP FROM

All our design work happens in the studio in Sydney, Australia. The product is then printed, packed and shipped from the closest warehouse to customer's address. Our warehouses are located in:
SYDNEY,AUSTRALIA

CHARLOTTE,USA

TORONTO, CANADA

DELIVERY TIME

Delivery time = Design time+ Production time + Shipping time

Design Time - It takes us 1 to 3 days on average to create the design including time to review with customers and do any revisions requested by customers

Production Time = It takes us 3 to 10 days depending on the product. Posters, Frames and Canvas are done in 3 days while blankets take 10 days for printing and sewing

Shipping Time = 3 to 6 days We use AusPost in Australia, USPS in USA and DHL in other locations

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped.
LOST/MISSING PACKAGES Vemzy are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge

If you have any other questions, please contact us and we will do our best to help you out

Q) Do you create portraits only for dogs and cats?

A) No, all pets are welcome. Dogs and cats are the most popular categories but we get a lot of requests for other pets - hamsters, parrots, horses etc.

Q) Do I need to send you a photo of my pet without a background?

A) No, don't worry about the background removal. We will take care of it. All you need to do is send us a good high-resolution photo taken from an iPhone or a similar smartphone

Q) For digital orders, what file format will I receive the digital portrait in?

A) We will send you a .jpg file that is accepted in all printing stores and online sites so you will be able to print the photo on any product of your liking

Q) What sizes can I print the digital portrait in?

A) 8 X 10 inches and 12 X 16 work best. For bigger size prints, we need much higher resolution photos. We will tell you if the photo you send is not of good enough resolution.

Q) Can I cancel my order?

A)Yes, but within 24 hours please. As we custom create your product, it is best you cancel within 24 hours.

Any other questions or queries?Send us a message on chat feature on this website or email us on support@vemzy.store and we will get back to you asap

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